The installation was well done. They cleaned up and explained how to use the system. I’m pleased.

Great job. Both men were very helpful and did excellent work.

Wesley and Kenny provided outstanding service and customer service. Everyone I have dealt with has been super. I cannot recommend them enough.

He was quick and efficient. I would definitely refer him as an installer. He went over the remote options thoroughly as well as filter cleaning, ect.

They did an amazing job and were very thorough with their work. impressive work ethic!

Couldn’t ask for a better experience! Professional, efficient, personable crew.

100% great. On time, respectful, answer all questions. Explained everything. Cleaned up after themselves

Right from start. Dave was very informative and great help deciding what to purchase and decide on. Riley veey helpful. Steve was superb. Jason was polite and great help to Steve. Steve was superb in all he did with helpful suggestions. I will be doing more business because of these great employees. Good value in everything we decided Thanks again Airrow team. For great experience.

Very happy with the whole process

we can not be any happier with the furnace and installation. the quietest furnace and the most functional we have ever experienced. Thanks for a wonderful job.

Love Heat Pump Furnance

I had a new furnace and hot water heater installed and received an electronic door locking device with my purchase. After a couple months my lock quit locking and I called Kevin and he came over and fixed it and the house had done some settling so it just wasn’t matching up right but Kevin fixed it. Thank you so much

The service team showed up on time, worked efficiently and were very courteous. The team showed respect for our home and cleaned up very well. Explanations came as work progressed and an overall at the end.

I bought a heat pump and an instant water heater system from them. At first I had problems with maintaining a constant temperature and after many visits from poor Kevin (my cat now runs to meet him...) at no cost, they finally coordinated a visit with the manufacturer and discovered the problem was in the wiring OUTSIDE my home and not in the unit itself. It was really frustrating for everyone involved, but they had never experienced that before, so I don't blame them for the aggravation. My praise is that they never just gave up or started charging for their time - they hung in there and fixed the problem, and then also gave me two service calls for later on as their way of apology for the time it took to fix it. Not every company would continue to come and try to figure out what was up, they took a bulldog approach and didn't give up. Thank God it is working well now, and I'm glad to have the system in my home. And the instant water heater has always worked great - not having to keep a regular system where the water has to be kept hot 24/7 saves me electricity costs. Good people!

Received 3 bids, this was competitively bid and showed detailed pricing. We felt they demonstrated expertise during the bid process and especially throughout the installation.

Steve installed my new heat pump efficiently and professionally. I worked for IBM for 30 years, much of which were in clients accounts, and Steve treated me the way IBM reps treated all of our clients. He even gave me an in depth presentation on using my new system. Thank you.

After another company came out and gave me a ridiculous and extremely expensive "possible solution" to my heating problem, I called Airrow for a second opinion. Instead of making me wait 3 weeks for an appointment like the others, they were available in 2 days. The technician was clearly way more experienced and willing to work harder to find and fix the problem. He had everything working again within a couple hours. I'm very happy with their service and will definitely call Airrow if I need more service in the future.